Terms - Latest Lineups LLC
ORDER TIMELINE
The time is takes to produce your product(s) varies for each item. Please view each item’s listing for the estimated delivery date. While most orders ship quickly, we cannot guarantee faster processing times than those stated, as all items are made to order. Estimated delivery dates are also available to view in the cart and can vary by shipping method. Please note that all dates given are estimates only and are not guaranteed. High volume order times, such as the holidays, may require more time to process your order. On the rare occasion we are experiencing delays, the estimated delivery dates on each product page will reflect the delay. Order deadlines for major holidays will be posted on our homepage.
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MADE TO ORDER
All products are made to order and require a production time that varies by product. Please see each individual product page for the estimated delivery date. All delivery dates stated are estimates only and are not guaranteed.
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HANDMADE PRODUCT DISCLAIMER
The product(s) you receive may vary slightly from the product picture due to the nature of our product(s) being handmade to order. All products are made by hand which may result in slight imperfections and inconsistencies from product to product. Patterns and colors may vary. There may be slight misalignments and minor variations present. This is considered normal for handmade products and does not constitute a defect. By ordering you acknowledge that you have been advised that products are handmade and accept that minor imperfections and inconsistencies may be present in your products. No returns will be accepted due to handmade discrepancies.
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DESIGN MODIFICATIONS AGREEMENT
Due to the high level of customization we offer for our products, it may be necessary to modify the text, outline, and accent colors in each design, from those pictured in our example photos, in order to assure that all design elements stand out and that nothing blends in with your selected team colors. By ordering you agree to and imply consent that we may take these necessary creative liberties to assure that your team colors can be made to work with each design.
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COLOR DISCLAIMER
Please note that while we make every effort to represent our colors accurately, each device’s screen displays color differently. Due to the large variation in screen displays, we are unable to guarantee an exact color match to what you see displayed on your screen. All color charts displayed on our site are a general reference only and colors are not guaranteed. Please make your color selection carefully as orders will not be remade, exchanged, or refunded due to colors not matching those displayed on your screen. By ordering you acknowledge that the color(s) you choose may vary from those displayed on your screen. At this time we do not offer team color matching services and cannot guarantee an exact match to your teams colors.
Although you may make the same color selection for different products, colors may vary slightly between different products due to each product consisting of differing materials and substrates.
Color available may vary by product. Please see each individual product listing for the color selection available.
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PERSONALIZATION DISCLAIMER
All text-based personalization will be in the font and case as shown in the example photos. Personalization will be all capital letters. All personalization entered and requested will automatically be capitalized on your product, regardless of how you may enter it in the personalization request.
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PROOFS
We do not offer proofs for any of our products. By ordering you acknowledge and accept that NO proof will be sent for approval.
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APPAREL DISCLAIMER
The design and wording on apparel items may vary slightly in size and placement from the pictures especially among different sizes. Size charts are provided for apparel items on each listing. Please measure and use these charts as a guide. Industry standards for apparel can see these measurements vary by +/- 1 inch. All measurements provided are not guaranteed to be accurate.
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PRODUCT PHOTOS NOT TO SCALE
Product photos may not be to scale. Please refer to the measurements contained in the listing for accurate dimensions.
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PRODUCT AGE GROUP DISCLAIMER
Our products are designed for teenagers 13 years of age or older. We strongly advise against giving our products to children under the age of 13. Our products are not toys and should not be given to children, especially those under the age of 3. Please take into consideration the age and maturity level of your child if you are considering giving them our products. You assume all liability for giving a child our products as this is not their intended use. Small parts present in products and packaging can present choking hazards. Dispose of all plastic bags and packaging appropriately as they may present a suffocation hazard. Please see the “SAFETY PRECAUTIONS” section on this terms page for more age related safety information.
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SAFETY PRECAUTIONS
Our products may contain sharp edges and pinch points, please handle carefully. May contain small pieces that present choking hazards, especially to small children. Products are designed for teenagers 13+ and are not recommended for children. Our products are not toys and should not be given to children especially those under the age of 3. Please take into consideration the age and maturity level of your child before you consider giving them our products. You assume all liability for giving a child our products as this is not their intended use. Plastic bags may present a suffocation hazard, please dispose of carefully. You assume all liability for use of our products. Please read the “PRODUCT AGE GROUP DISCLAIMER” section of this terms page for more safety information.
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PRODUCT CARE
Care for your new product(s) varies by product purchased.
General Accessory care includes –
* Spot clean only
* Wipe clean with a soft, dry dust cloth
* Do not wet or use chemicals
* Do not subject to abrasive handling or activity
* Handle with care
* Indoor use only
* Don’t leave in direct sunlight
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CANCELLATIONS
Unfortunately we cannot accept cancellations as all items are made to order and personalized just for you. Your order begins production right after you place it.
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ORDER CHANGE REQUESTS
Orders cannot be changed or modified after your order is placed. No additional items can be added to or removed from an existing order. Orders cannot be combined. Please check your personalization carefully as personalization cannot be changed or updated after an order has been placed. Shipping upgrades cannot be added after check out.
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SHIPPING
We currently ship to the United States only.
Our company may ship using the following carriers and some items may arrive in separate shipments.
* most orders will arrive via USPS (United States Postal Service) First Class mail. Shipping upgrades may be available at checkout for additional cost.
* UPS
* Fedex
International shipping –
At this time, we are not accepting international orders.
Shipping Cost –
We do our best to offer fair shipping charges. Shipping costs are available to view for each shipping method on the shipping menu in your cart. Additional shipping options may be available for you to upgrade your order at an additional charge. Certain items may only be able to be shipped via standard shipping.
SHIPPING TIMELINE
All orders require a production time prior to shipment. Any shipping times provided are estimates only and cannot be guaranteed. Once we hand your package to the shipping carrier, we have no control over shipping time. Other factors such as weather and high-volume shipping times such as the holidays can impact how quickly an order is delivered.
Selecting express or priority shipping during checkout does not ensure a faster processing time. Your product(s) will still need it’s standard processing time. The estimate delivery date for upgraded shipping methods are available to view in the cart and include all processing times and estimated transit times.
INCORRECT ADDRESS OR UNDELIVERABLE PACKAGE
If your address was not entered correctly at the time of purchase:
Invalid Address: your package will be marked “Undeliverable” and usually returned to us. If the item is returned to us, you will be notified via email and you will be liable to pay for reshipment or forfeit your order without refund because all item(s) are personalized and non-refundable. Original shipping charges are not refundable. If the original order is never returned to us, you will not be refunded nor with the item(s) be replaced. No orders will be remade due to invalid addresses. You must wait for your original order to be returned before reshipment.
Valid but Incorrect Address: Shipping carriers will deliver to all valid addresses. Once the package is delivered to the resident at the incorrect address, it is up to them to return it to the carrier who will usually ship it back to us. We are not liable for reshipment of returned packages. If the package is returned to us, we will email you requesting you pay for reshipment. If you refuse to pay for reshipment or do not respond within 30 days, your order will be considered forfeit and will not be refunded because personalized items are non-refundable. Original shipping charges will not be refunded. If packages delivered to an incorrect address are not returned to us, we are not liable for replacement and your order will not be refunded or replaced. No orders will be remade due to incorrect addresses. You must wait for your original order to be returned before reshipment.
Reshipments due to incorrect address: After we receive the returned order, we will contact you via email for a corrected address to reship your order. You must wait for the original order to be returned to us. No orders will be remade. Prior to reshipment, you will be responsible for paying the additional shipping charges for the reshipment. Please be sure to double check your address prior to checking out to avoid additional reshipment charges and a delay in receiving your order. We are not liable for reshipment. If the original order is not returned to us for reshipment, you will not be refunded.
Please note that orders that are repeatedly undeliverable, refused, the buyer will not respond to a new address request within 30 days of first attempt, or buyer refuses to pay for reshipment will not be refunded or replaced.
LATE OR MISSING PACKAGES
We will provide you with a tracking number when your order ships. If your order appears to be stalled or lost in transit you can contact the shipping carrier or feel free to reach out to us at orders@latestlineups.com with your order number. Please understand that once we hand your package off to the shipping carrier, we have no control over the shipping process. High volume times such as during the holidays can cause additional shipping delays. All time frames provided for shipping are estimates only and cannot be guaranteed. We may request that you wait up to an additional 14 business days after your expected delivery date to make sure that your order is not delayed at a sort of facility. When a package is determined to be lost in transit, a replacement order will be initiated.
If your tracking number has listed your item as delivered but you are unable to locate it, please contact the shipping carrier as they can provide GPS coordinates to confirm the location of the delivered package. Please also check with other members of your household, neighbors, or the delivery driver themselves if possible. If the package does appear to have been stolen, please contact your local police department and file a police report. All orders that are marked as delivered by the carrier are considered fulfilled and will not be refunded or replaced under any circumstance. Missing or stolen packages will not be refunded or replaced. You are responsible for assuring a safe area for delivery.
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RETURNS/EXCHANGES POLICY
All returns/exchanges will be handled according to the following policies:
We do NOT accept returns. All items are NOT returnable because all products are personalized. We offer exchanges under limited circumstances as described in these terms.
Prior approval from Latest Lineups is required for all exchanges. Without prior approval all attempted returns/exchanges will be considered a forced return and will not be refunded, exchanged, or returned to the buyer. Please contact us at orders@latestlineups.com to discuss exchanges.
Please handle your products with care, as we do not have a product warrantee and do not cover wear and tear.
EXCHANGES
We offer exchanges for a limited number of circumstances.
We will gladly exchange any item that is personalized incorrectly if we are at fault. Please report all errors within 48 hours of delivery. Exchanges cannot be granted for items that were personalized according to the order as placed. We are not responsible for errors made by the buyer. A replacement of the exact same item, per the original order, will be sent with corrected personalization. Please note that the replacement item will be filled according to the original order, and no additional change requests can be made.
We will gladly offer exchanges for items that are damaged during shipping if damages are reported within 48 hours of delivery. We are not liable to replace damaged orders that are reported after 48 hours of delivery.
If your item meets the above requirements for exchange, please contact us via email at orders@latestlineups.com to begin the exchange process. Please include your order number and photographs of the item and (if damaged) photograph of the shipping box. We’ll begin your exchange and provide a post office shipping label to return your exchanged item. Make sure to include all parts and original packaging with your exchange. Please mail the exchange back to us within 14 days via the post office. All exchanges must be shipped using the United States Post Office or it is likely your package will be returned to you undeliverable. Should you choose to ship via a different carrier, at your own expense, we are not liable for cost of return packages that come back to you because you chose to ship via a different carrier.
REFUNDS
Refunds may be issued on rare occasions such as out of stock products. When a refund is issued a credit will automatically be applied to your credit card or original method of payment. You should see your credit applied to your account within a few days depending upon your credit card processors timeline. If a refund has been issued and you have not received it yet, first check your account again. Then contact your credit card company or bank, it may take some time before your refund is officially posted. There is often some processing time determined by your credit card company before a refund is posted. If you’ve done all of this and you still have not received your refund yet, please contact us at orders@latestlineups.com and include your order number in the email.
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COUPON TERMS
From time to time, we may offer coupons, discounts, and special offers. Only one coupon can be used per order and cannot be combined with a sale or any other coupons, discounts, or offers unless expressly stated. When applicable, coupons will be applied to the regular retail price of an item. Coupons cannot be applied to sale prices unless expressly stated to be able to combine the discounts. We reserve the right to cancel our coupons and offers at any time without notice. Coupons cannot be applied to sale items, clearance items, shipping costs, shipping upgrades, sales tax, gift cards, or previous purchases. Certain items may be excluded from coupons. Coupons cannot be applied to previous orders. Coupons can only be used once per customer unless otherwise stated. Each coupon will be subject to an expiration date. We reserve the right to limit coupon use. Please refer to each coupon’s terms for details and expiration date. We may limit the number of items a coupon may be applied to. Coupons with minimum purchase amounts – minimum total must be met before taxes and shipping are added. Coupons must be entered at check out and cannot be applied to an order after check out.
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SAMPLES
All sample products are subject to availability and require a fee to be paid by the buyer for shipment. Our samples are the equivalent of “floor models” or “scratch and dent” items at any retail store. They will be personalized randomly and no requests for custom personalization will be honored. They may contain minor blemishes and imperfections. All product parts may not be included and there will be no product packaging provided. Samples are provided at a small fee to help buyers assess elements that have to be done in person (such as seeing if our color matches that of your team, as color matching cannot be accurately assessed through pictures and device screens). Please contact us at team@latestlineups.com in order to inquire about the availability of a sample that fits your needs. We do not guarantee that we will have a sample available in your requested specifications. All samples are final sale and are not returnable or refundable.
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MVP EMAIL SUBSCRIPTION SIGN UP
Customers may choose to subscribe to the MVP email list via the subscription sign up forms. By subscribing, customers are consenting to receive marketing email communication from Latest Lineups LLC sent to their email address. Newsletters containing marketing content including discount offers will be emailed throughout the year to all active subscribers. All coupons, sales, and offers are subject to the applicable terms set forth in this terms page. Discount exclusions may apply. Sign up is required to access MVP discounts. Subscribers may unsubscribe at any time and forfeit all MVP offers. We reserve the right to discontinue our MVP program at an time without notice.
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MVP INSIDERS DISCOUNT December 21, 2021 – March 1, 2022
This program was discontinued on March 1, 2022. All member benefits have been terminated.
New subscribers who join the MVP Insiders newsletter email list are eligible to receive an MVP discount coupon good on their first purchase. Coupon expiration can be found at the bottom of the welcome email. Sign up is required to receive access to the discount. Every new subscriber will receive a 15% discount coupon code to use on their first purchase. All apparel items are excluded from the discount. Senior shirts are apparel items and are excluded from the discount. Shipping upgrades are available for additional cost. Coupon cannot be combined with any other sale, coupon, discount, or offer unless specifically stated. Percent off discounts will be applied to the regular retail price only. The coupon is not valid on sale prices. Each coupon may only be used once per customer. Expiration date will be as stated in the welcome email containing the discount coupon code. Occasionally we may choose to exclude certain products from the discount at our discretion. Discount does not apply to sale items, clearance items, sales tax, shipping charges, shipping upgrades, previous orders, or gift cards. Coupon must be entered at time of check out. Coupon cannot be applied to previous purchases. This discount offer is subject to our coupon terms policy contained within these terms. We reserve the right to cancel this discount at any time with or without notice. In addition, those who sign up for the MVP Insiders newsletter consent to receive marketing emails, offers, and content from Latest Lineups LLC. Monthly MVP only coupons may vary in value from month to month. Subscribers may choose to unsubscribe at any time.
MVP INSIDERS TEAM DISCOUNT PROGRAM TERMS June 1, 2021 to December 21, 2021
The MVP Insiders team discount program was discontinued on December 21, 2021. All member benefits have been terminated.
Subscribers who join the MVP Insiders are eligible to receive our team gifts discount. This program is available to both individuals and organizations. Email sign up is required to receive access to the discount. This program allows you to receive a 10% discount on orders of $ 75+ OR a 15% discount on orders of $ 100+ from our “Team Gifts” categories. This discount applies to the following categories only: Baseball Team Gifts, Basketball Team Gifts, Football Team Gifts, Soccer Team Gifts, Softball Team Gifts, Senior Team Gifts, Sports Mom Team Gifts, and Coach Team Gifts. All other item categories and products are excluded from the discount. Team gifts may be categorized in more than one category, this does not affect their eligibility for the program. Shipping upgrades are available for additional cost. All emailed MVP Insider deals and coupons will be good until 11:59 EST the day they are sent unless otherwise stated. MVP Insider Team Gift Discount cannot be combined with any other sale, coupon, discount, or offer unless specifically stated. Percent off discounts will be applied to the regular retail price only. Occasionally we may choose to exclude certain team gift products at our discretion. We reserve the right to cancel this discount at any time. Discount does not apply to sale items, clearance items, sales tax, shipping charges, shipping upgrades, previous orders, or gift cards. Minimum order totals must be met for coupons to be applied. This discount offer is subject to our coupon terms policy contained within these terms. We reserve the right to cancel this discount at any time with or without notice.
MVP INSIDERS PROGRAM PRIOR to May 31, 2021
The original MVP Insiders discount program benefits prior to May 31, 2021 have been discontinued. All benefits to members of the program have been terminated.
TEAM GIFTS DISCOUNT PROGRAM – TEAM GIFTS CATEGORY – ORIGINAL PROGRAM PRIOR to May 31, 2021
The original Team Gifts Discount Program was discontinued as of May 31, 2021. All benefits to members of the program have been terminated.
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PRODUCT REVIEWS
You may leave reviews for products that you have purchased. This feature, including email invites/reminders, is available only to customers who choose to opt-in to reviews at check out. If you do not check the consent box to receive review emails during check out, you will forfeit your ability to leave a review and will not receive any review emails. Reviews are administered by an independent service, CusRev (Customer Reviews). Your information will be shared with them in order to facilitate the review process if you choose to opt-in. You can review their terms governing your personal data here.